Nicole and Brian P.
"We very much appreciated Leilani's professionalism and willingness to go above and beyond throughout the process of selling our home. She communicated and completed all aspects of the sale of our home in a very timely manner and with exceptional organization, making everything less stressful. In addition, she is a very kind person which made it especially nice to work with her."-24452 Philemon Dr, Dana Point
Kendra Fillingham
“I am writing to express my deepest appreciation for your invaluable help in selling my family home of 27 years. Your advice, from updating certain areas to staging, made all the difference in getting top dollar for my home. And we certainly did! Second highest in Dana Point in price per square foot. In addition, your negotiating skills are exemplary. Your ability to get me full price in a matter of days was amazing and I can't thank you enough for all your help. It felt like I was dealing with my best friend or a family member. Selling a family home is not an easy task and you were always there ready to help me. It was just an all around, great experience and I thank you for that.”-33162 Santiago Dr, Dana Point
Diane Richie
“When I was interested in selling my condo, which was located approximately an hour away from my primary residence, I was unsure which realtor to contact. Since I had picked up several flyers for properties in the development where my condo was located that had Leilani Serrao Baker, Windermere Associates, as the realtor, I called to see what she could do to help me sell my property. Within a few days I met with Leilani and her broker and listed my condo for sale. Within about a month time my condo had sold over the listed price and escrow closed within the next 30 days. The whole process ran very smoothly. I have two more properties that I will be selling next Spring, and I have already spoken to Leilani about the possibility of her handling the sales of these properties.. I have been very pleased with the help I have received from Leilani in both selling and buying property and I would recommend her highly.”-Aliso Viejo
Dan and Claire Massie
“Leilani helped us sell our house quickly, but at better price than we ever thought we could get. We really appreciated the focus on open houses rather than a lockbox with agents coming to show throughout the week, particularly since we have young children. She and her office did a great job of working out the little bumps that always seem to come up when buying or selling a home. We loved working with Leilani, she was very straightforward and good at understanding what we were looking for. We love our new home and we honestly wouldn`t be here without Leilani - this house wasn`t even on our radar til she took us to see it. We didn`t think there was any chance we could get it for our budget, but she worked her magic and here we are! We got a great deal and most importantly we are very happy here. “-Mission Viejo
Michelle Kirksey
“Leilani is absolutely the best agent around. Whether you are buying or selling you can count on her to do a great job. I can`t say enough nice things about how smooth and easy she made the process of selling my home, but I will do my best. First, I contacted Leilani because of her advertising in my neighborhood. I called her and within a day she was out at my house with everything I needed to make a decision to list my home with her. To say she had done the market research would be an understatement, this girl does her homework! We listed my home for what I thought was a fair price and she promised me that I would get multiple offers for more. I wanted to believe her, but with how smoothly it was going, I felt like it was too good to be true. A week later she held our open house. She helped me to get my home ready too and sent a photographer to take pictures. I have to admit it made selling a little harder, as my home looked perfect! The open house was a HUGE success and Monday morning I was reviewing 14 offers for 20% or more over my listing price and all the buyers were pre-qualified. I think we got over 30 offers total, but since I was in need of a quick escrow I needed the buyer to either be well qualified or a cash buyer (we had two of those!). 27 days later, we closed, and I couldn`t be happier. Not only was Leilani a professional every step of the way, but she treated us like friends. She is as genuine and sweet as she is a rock star agent!”-Alsio Viejo
Keri and Jason C.
Leilani has made our first buying and selling experiences so easy. She helped us through the process, especially when questions came about. Her recommendations were always within reason and she always acted in our best interests. If you are looking for a seasoned professional with industry expertise and someone who always acts with the utmost integrity, we highly recommend Leilani-41 Via Ermitas
G. Bouton
When choosing a real estate agent/advisor I look for three principal characteristics: knowledge, dedication and truthfulness. Leilani exhibits all three in a special blend. She knows her market intimately and is able to save time by prescreening possibilities based on her client's priorities. Her dedication to you as her client is impressive. She responds immediately to questions and works hard to ensure she keeps updated on market developments. Importantly she is also not afraid to point out her concerns and discuss possible negative aspects of properties. All in all, she was all I had hoped for and more. I have no hesitation in recommending her.-28521 Avenida La Mancha
B. De’Angelo
Leilani is great! I got in touch with her through a mutual friend and she help me to sell my home fast and for more than I was asking. I would recommend her to anyone looking for a great agent who has a bright and bubbly personality as well as the knowledge to get the deal done.-30872 Paseo El Marmol
B.La Grand
"I was not the easiest seller to work with, enough knowledge to be dangerous, but not enough to be competent. That is when Leilani stepped up. She was patient, professional and understanding. Would not hesitate to recommend her."-33221 Elisa Dr
L. Schultz
I have purchased many homes(5) in my lifetime; Leilani ranks as the best realtor I have ever worked with! To begin with, she listened Very Carefully to our wish list and then worked diligently and effectively to show us properties within those parameters She was always pleasant and available, responding usually within hours of our text or phone calls. Highly knowledgeable of the various South OC neighborhoods, legal contracts, and was kind, but shrewd in her negotiations on our behalf. She also represented us at our house inspection when we could not be there, and knew exactly what questions to ask. Above and beyond all this, she recommended an excellent lender-that we ultimately used. We would recommend Leilani to everyone- but especially first-time or unconfident buyers, as she will be there for you to inform and reassure you every step of the way!-Rancho Sata Margarita, Dove Canyon
Don Bainum
IN ESCROW IN 21 DAYS! PREVIOUSLY LISTED WITH ANOTHER AGENT FOR 120 DAYS. LISTED AT $995,000 "This is the first time I've worked with Leilani and if I ever sell another home she will be the first person I go to. From day 1 she was 100% committed to getting our home sold...A wonderful real estate agent that goes above and beyond!!!"-Seller of 32861 Buccaneer St
Dori Campbell
Leilani is a consummate real estate professional. She skillfully guided us on our home selling endeavor with grit and grace. Her grit showed in her depth and range of professional attributes, including counseling us through staging as well as immersing us in designing an excellent home selling experience from beginning to end. Leilani’s grace was on display as she thoughtfully and thoroughly advised us on details that would help to show our home well, which got us top dollar. She gave our family strength and confidence through a process that would have otherwise been a stressful and slightly overwhelming experience. We are honored to know her, as she is a true community leader as well as a comprehensive authority on real estate in Sea Canyon.-Seller of 33025 Christina Dr., Dana Point
Alicia Zamparelli
Leilani was by far one of the best! She understood us and had a special touch. There was no fake front about her. Such and incredibly refreshing realness about her. Very thankful we stumbled across her!-Buyer of 24411 Barbados Dr., Dana Point
Tegan Campbell
Leilani did everything we asked and more, providing accurate and precise guidance on pricing and sales/marketing strategy used. She provided a 'tick list' of things we needed to do, and worked with a budget in staging and preparing our home. We had an offer in four days and under contract in seven, which we considered a great result. I'd recommend Leilani wholeheartedly to anyone.-Seller of 33025 Christina Cr., Dana Point